Intruder Alarm Monitoring

An Intruder Alarm can be designed as a Monitored System and in this case a signal is sent directly to an Alarm Receiving Centre (ARC) which is monitored 24/7. An operator at the Alarm Receiving Centre will then follow an agreed response plan. For some businesses it is a requirement for the alarm activation to be reported to the Police. The majority of insurance companies expect commercial premises to have alarm systems that are monitored by an approved alarm receiving centre. In the event of an alarm device being activated a number of events take place:

Non – Policed Systems

A full alarm condition is generated, either immediately or after a specified delay, with the siren creating 110 decibels of sound and the strobe light flashing.

An alarm signal is sent via the signalling device to the Alarm Receiving Centre (ARC).

Upon receipt of the alarm signal the operator at the Alarm Receiving Centre will follow an agreed response plan and contact Keyholders accordingly.

Policed Systems and “Confirmed” Systems

A full alarm condition is generated, either immediately or after a specified delay, with the siren creating 110 decibels of sound and the strobe light flashing.

An alarm signal is sent via the signalling device to the Alarm Receiving Centre.

Upon receipt of the alarm signal the ARC operator will follow an agreed response plan and contact Keyholders accordingly.

When a second device is activated within 20 minutes of the first, the incident becomes “Confirmed” and a second signal is transmitted to the Alarm Receiving Centre via a separate signal pathway.

Upon receipt of the second alarm signal the ARC operator will upgrade the status of the alarm to “Confirmed” and proceed to adjust the response plan accordingly. The police can be contacted at this point.