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BT Redcare Secure

Redcare Secure

BT Redcare Secure comprises of three variants – Secure 2, Secure 3 and Secure IP. All three variants protect customers with a dual path high security signalling device.

Key Features:

  • 24/7 support
  • 3 in 1
  • 21CN compliant
  • Future proof
  • Dual signalling

24/7 support

A team of skilled BT Redcare technicians are on hand 24 hours a day, 365 days a year.

3 in 1

There are 3 variants to choose from – whether you choose Secure 2, 3 or IP you can change options should the business need too.

21CN compliant

BT Redcare Secure is a suite of security solutions that looks to the future, not to the past. They meet the highest industry security requirements (AC PO and British/ European standards) and as with all Redcare products, the new portfolio is 21st Century Network compliant meaning your product will continue to work in the 21CN environment.

Future Proofed

By choosing a BT Redcare Secure solution you will be securing your business for the future, as well as the present. Should your business risk or future technology change, your Secure solution can be adapted to meet your new requirements.

Dual signalling

BT Redcare’s dual signaling approach allows a ‘confirmed activation’ to be sent to your alarm receiving centre, even if your telephone line has been attacked.


Signalling Details

  • Wireless connection via 24/7 VPN over GPRS
  • Landline signalling via VPN dial-up session on any PSTN connection
  • Continously polled IP path when used in IP mode
  • Dual band (900/1800 Mhz)
  • Alarm messages and polling are highly encrypted to EN Grade 4
  • Software and firmware anti-substitution measure to EN Grade 4
  • End-to-end alarm acknowledgement from ARC to alarm panel
  • Alarm panel connection monitoring for Dial Capture
  • Unit and service faults are self-reported
  • Full integration with BT Redcare ARC gateway

Management Features

  • Remote testing, polling, status and configuration as per BT Redcare protocol
  • Simplified installation and service activation
  • Remote software download via GPRS (Redcare controlled)

Alarm Panel Interfaces

  • Dial capture and phone line simulation
  • Relay to allow panel PSTN upload/download in dial capture
  • Sixteen pins

Secure Unit

  • Optional mounting in secure wall fitting or within alarm panel
  • GSM antenna connection MMCX
  • Simple two wire connection to PSTN line, no block or exchange work required
  • High performance aerial included
  • Ambient temperature: -5°C (23F) to +55ºC (131F)
  • Humidity: 5% to 95%

Power Specifications

  • Nominal 13.5V input (9.5V to 30V)
  • Screw terminals
  • Low battery alarm reporting to ARC
  • Average 230 mA, peak 280 mA (peak 450 mA if using dial capture)

Inputs and Outputs

  • Sixteen general purpose alarm inputs(logic high =+3.5V-+30V Logic Low =0.5V-+0.8V)
  • Unconnected state: Logic Low
  • Screw terminals
  • Line Fault Output – for status indication at site of alarm signalling paths
  • Return path signalling – for confirmation at site of opening and closing
  • Control Output – for remote control of site devices

Dial Capture Features

  • Converts dialler systems into high security signalling devices
  • Alarm panel intercfaces supports; Ademco Contact ID, Ademco Hi Speed, Ademco 4+1, Ademco 4+2, SIA1/2/3

Status Indicators

  • Wireline up
  • Wireless up
  • Wireless signal strength indicators
  • Power

Size & Weight

  • 168 x 115 x 36 mm
  • 500g


  • DTMF via phone handset
  • Alarm PIN self learning
  • Laptop programming

Included with Unit

  • Adhesive pads
  • Antenna


  • PD662: 2004 Scheme for EN Standards in I&HAS
  • EN50131-1: Alarm Systems, Intrusion Systems
  • EN Security standards, Environmental class II
  • Compliant for interface to Fire Alarm panels
  • BT 21CN Compliant
  • Ren value 0.1