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Administration

The Role: Administrator – Installation Department

Type: Permanent (subject to a 3 month probationary period)

Hours: 37.5 (Monday – Friday, 08:30 – 17:00)

Salary: £15,300 p.a.

As an administrator of the installation department, you will be a crucial member of the admin team, located at our head office in Trowbridge.

Some of your main duties within this role will include:

  • Processing information from our sales department.
  • Organise and provide the installation team with the required documentation.
  • Provide our customers with health and safety information.
  • Liaise with the installation project managers.
  • Update and maintain customer records and job costings.

Skills and Qualifications Required

  • Good organisational skills are essential.
  • Self-motivation to effectively learn new skills to help progress within the department.
  • Excellent written and verbal communication skills.
  • Working knowledge of Microsoft Outlook, Word and Excel.
  • Ability to adhere to departmental instructions and procedures.
  • GCSE’s or equivalent (ideally to grade C in Maths and English).

Benefits

  • Workplace Pension contributions.
  • 20 days holiday per annum + Bank Holidays (holiday entitlement increases with length of service).
  • Perkbox scheme which gives discounts and offers from many online and high-street retailers.

To apply please send your CV to recruitment@alertsystems.co.uk

Date posted: 06.07.18

No agencies.

The Role: Order Processing Controller – Stores Department

Type: Permanent (subject to a 3 month probationary period)

Hours: 40 (Monday – Friday, 08:30 – 17:30)

Salary: £19k – £21k p.a. depending on experience

You will be responsible for the overall control for the supply and dispatch of equipment and materials to support engineers and installations at our customers’ sites nationwide.

Key Responsibilities

  • This job opportunity requires the successful candidate to have efficient administration and organisational skills with responsibilities for the processing of all new orders.
  • Controlling the accurate and timely delivery of equipment and materials using our order processing software system.
  • Assisting the stores team with the receiving, reserving and issuing of stock items for dispatch.
  • The company will require the successful candidate to be responsible for placing orders for the necessary stock for installations, taking delivery of equipment internally and ultimately dispatching the stock safely and securely for delivery to logistic hubs for remote pick up / customer sites.
  • Conducting regular stock checks to monitor usage and proactively report / address potential shortages and ensure accurate equipment records are maintained.
  • Using our IT System to produce electronic order dispatch and delivery note documentation.
  • Identifying any other stock related issues including; damage, errors, goods not received and receipt discrepancies.

Knowledge and Skills

  • IT skills including the recent and regular use of Microsoft Office products.
  • You will be required to update individuals and teams to the progress of orders on a daily basis.
  • You will attend weekly meetings on new orders / updates and the status on orders in progress.
  • Training will be provided for the order management software.
  • A driven desire to use software systems not paper systems.
  • A flexible approach with strong prioritising skills.
  • Vibrant communication skills at all levels.
  • Self-motivated individual.
  • Strong team player.

Experience

  • Experienced in the control and management of materials from receipt through to distribution to required site location.
  • Customer Relationship Management (CRM) System or similar Software experience.
  • Good working knowledge of process controls in stock room / stores environment.
  • Experience of incoming call handling / efficiently responding to email requests.
  • Compiling and preparing user packs for clients.
  • Proven ability to work to ‘multiple’ project schedules.

Benefits

  • Workplace Pension contributions.
  • 20 days holiday per annum + Bank Holidays (holiday entitlement increases with length of service).
  • Perkbox scheme which gives discounts and offers from many online and high-street retailers.

To apply please send your CV to recruitment@alertsystems.co.uk

Date posted: 20.09.18

No agencies.