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About AlertSystems » Careers » Administration (3)

Administration (3)

Sales Support Administrator (100% office based)

Location: Trowbridge

Salary: £23,400 p.a. depending on experience (reviewed after three months)

This is a fantastic opportunity to join a busy sales admin team. This full-time position is based at our offices in Trowbridge, Wiltshire. We are looking for a bright, experienced office administrator to undertake a varied and stimulating workload. College leavers with a Business & Administration qualification (Btec Level 2 or similar) will also be considered.

Personal qualities

Applicants should be proactive, highly organised with strong communication skills and a team player with commitment to personal development within this admin role.

The role

  • Working closely with our national sales team to ensure the coordination and execution of our sales processes by producing and managing sales related documents
  • Checking of order paperwork and costing sheets
  • Communicating with clients and potential clients by telephone and email
  • One to one admin procedures training

Skills required

  • The ability to learn quickly, work efficiently and accurately in order to meet deadlines while following specific departmental admin instructions & procedures
  • Proficiency in using CRM software and MS office suite
  • Strong attention to detail and accuracy in handling sales related data
  • Great communication skills and tenacity to effectively follow-up requests for information from the field sales team

Qualifications

Along with the successful completion of secondary or higher education, a Business & Administration qualification (Btec Level 2 or similar) is advantageous, although successful workplace experience carrying out a similar admin based role is also beneficial.

AlertSystems offers

  • 37.5 hours, Monday-Thursday 08.30 – 17:00 (one hour for lunch) & Fridays 08:30 – 16:30 (half hour lunch)
  • One to one admin procedures training
  • Workplace pension contributions
  • 20 days holiday p.a. + Bank Holidays + an extra day off for your birthday
  • Free on-site parking
  • BenefitHub incentives
  • Medicash plan

For further information please contact recruitment@alertsystems.co.uk

Please Note: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills and experience as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion.

Part Time Administrator – Service Department (100% office based)

Location: Trowbridge

Salary: A starting salary of £15,600 p.a. 25 hours per week

This is a fantastic opportunity to join a busy service admin team. This part-time position, based at our offices in Trowbridge, Wiltshire, provides a busy and varied workload. Comprehensive process training and support is provided but candidates should already have a strong knowledge of Microsoft Outlook & Word.

Personal qualities

Applicants should be proactive, highly organised multi taskers, computer literate and calm when under pressure with strong communication and listening skills, committed to personal development within the role.

The role

  • Assisting area service managers with the scheduling of maintenance visits at customer sites
  • Making telephone calls to customers and sending follow-up confirmation emails
  • Updating appointment grids using the CRM
  • Preparing Risk & Method Statements in advance of engineer visits
  • CRM data validation e.g. keyholders and site contact details
  • Obtaining purchase order numbers from customers
  • Ad-hoc tasks

Essential skills

  • Excellent telephone manner and customer care skills
  • Excellent verbal and written communication abilities
  • Proficient in Microsoft Outlook and Word
  • Good keyboard skills
  • Ability to work independently, whilst also being able to follow specific instructions

Qualifications

Along with the successful completion of secondary or higher education, a Business & Administration (Level 2 or similar) qualification is advantageous, although successful workplace experience carrying out a similar admin based, customer service role is also beneficial.

AlertSystems offers

  • 25 hours per week, Monday-Friday (08:30-13:30 or 09:00-14:00)
  • One to one admin procedures training
  • Workplace pension contributions
  • 20 days holiday p.a. + Bank Holidays + an extra day off for your birthday
  • Free on-site parking
  • BenefitHub incentives
  • Medicash plan

Please email your CV to recruitment@alertsystems.co.uk

Please Note: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills, experience & location as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion.

Credit Controller – Finance Department (100% office based)

Location: Trowbridge

Salary: A competitive salary depending on Credit Control experience.

The successful candidate will be responsible for managing the company debt. You will be proactive, approachable and methodical with a strong attention to detail. Excellent telephone manner is a must.

The role

  • Phoning customers daily to chase overdue monies
  • Taking payments over the phone
  • Making advanced calls on invoices not yet due
  • Dealing with customer queries in a timely manner
  • Updating customer notes
  • Recording remittance advices as and when they are received
  • Checking and posting of bank receipts and cheques
  • Sending monthly and ad hoc customer statements
  • Performing credit checks on new and existing customers
  • Ad hoc duties

Essential skills

  • Previous knowledge of Credit Control – preferably 1+ years
  • Experience of using Sage 50 accounts
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel and Word
  • Experience using Microsoft Outlook
  • Good keyboard skill

AlertSystems offers

  • 37.5 hours per week Monday to Friday
  • 20 days holiday per annum + Bank Holidays + an extra day off for your birthday.
  • Group Pension contributions
  • Free on-site parking
  • BenefitHub incentives
  • Medicash plan

For further information please contact recruitment@alertsystems.co.uk

Please Note: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills and experience as outlined in our advert. If you have not received an interview date within 15 working days of your email, please presume your application has been unsuccessful on this occasion.