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Simple, convenient and safe, Direct Debit is an automated payment method that is preferred by many of our customers.

You need to complete the Direct Debit mandate, which we'll use to instruct your bank to make regular Direct Debit payments. You can set this up simply and quickly by downloading and completing the mandate document.

You will be able to set your Direct Debit to make payments in one of the following ways:

  • Monthly
  • Quarterly

The completed mandate should be sent to

Direct Debit Mandate - MS Word

Editable document - please complete electronically and return.

Direct Debit Mandate - PDF

Non-editable document - please print, complete, scan and return.

Direct Debit Guarantee

This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.

If the amounts to be paid or the payment dates change, AlertSystems Limited will notify you 7 working days in advance of your account being debited or as otherwise agreed. If you request AlertSystems Limited to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made by AlertSystems Limited or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.