SitexOrbis Lone Worker Protection

Lone Workers are more vulnerable to threats and physical assault than others in the work force.

''There were 397,000 threats of violence to British workers and 288,000 physical assaults.''
2006/07 British Crime Survey estimates

''16% of respondents reported that someone had been abusive or violent towards them at work''
2006 Fit3 worker survey

What causes as much anxiety to staff are more-or-less everyday events encountered as part of the their job, such as walking past gangs of youths, visiting rough parts of town, suffering an accident and more.

Lone worker can help by not just assisting employers fulfil health and safety requirements in respect of duty of care but also enable staff to work more safely, confidently and therefore more effectively.

Products:

By simply pressing one key on their mobile, workers in distress can have the emergency services right there assisting them within minutes.

Mobile technology enables:

A Red Alert key to be set up on mobiles to speed dial operators at the Lone Worker Response Centre
An Amber Alert key to be set up to enable users to record their likely whereabouts
2 Way communication
On-screen satellite and base-station mapping so users can be located
A voice channel for operators to listen and assess situations
Discrete alarm activation
24/7 operator support
Audio recordings for incidents for use in courts

All of the above can be delivered by the product Code5 via existing mobile phones, PDAs, Blackberry or Smart phones.

The UK based response centre is managed by SitexOrbis and emergency calls are handled 24/7, 365 days a year by a team of operators. The operators at the response centre are highly experienced and several are ambulance trained. Once an SOS call is received they will take appropriate action and can stay on-the-line until the issue has been resolved.

The experience and professionalism of SitexOrbis has won them the authority to dial the emergency services direct throughout the country. Mapping technology enables the operators to give the emergency services the location of the incident within up to five metres accuracy for lone workers with GPS phones.

For lone workers who do not have GPS phones, the screen maps show where the call was made and is verified by retrieving messages left by lone workers. This gives the emergency services the location of the lone worker or by speaking directly with an operator the location can also be confirmed.

Many of the incidents are recorded and many of these audio recordings have helped to gain numerous convictions by providing irrefutable evidence that perpetrators were at the scene of the crime and conveying the full force of the attack better than any written report.

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